Although online shopping has been around for consumers since the mid-1990s, mainstream use has skyrocketed over the past several years as people grow increasingly comfortable with it and accustomed to the ease and speed of online retail.[1] It’s hard to dispute the advantages of online shopping. After all, the availability of extensive online research and reviews promotes buyer confidence. And few would dispute the convenience of around-the-clock shopping from the living room sofa.
1. Grocery delivery and pick-up
Everyone must buy food, but the transition to online grocery shopping has been recently accelerated by the COVID-19 pandemic.[1] The benefits are clear, especially for those who may struggle to find an hour or more a week to spend browsing the store shelves for groceries. Not only can you fill your cart from the comfort of your home, but you can also clip coupons online and even speed up the process by saving regular items in your app. Grocery stores have made pick-up a breeze, allowing shoppers to schedule a pick-up time that ensures their vehicle is packed and ready to go within minutes of parking.
2. No sales pressure
Although sales representatives can provide helpful knowledge and expertise, they can make some in-person shopping experiences nerve-wracking for consumers. It’s no surprise that some shoppers prefer to remove the pressure altogether by relying on online shopping sites where they can take their time and not feel forced into a sale by somebody working on commission or just trying to help.
3. Research and product reviews
The internet is a great place to research and compare products before pulling the trigger on a purchase, especially a big one. Blogs and other online articles from trusted, unbiased sources can take a lot of the work off your plate by testing products, outlining the pros and cons of different brands, and comparing prices. Customer reviews are also a great resource for finding a reliable product that fits your needs.
4. More variety
While brick-and-mortar stores must deal with the limitations of shelf space and retail agreements, online shopping presents few restrictions. There are many options to choose from, such as whether your product comes from brands or sellers – both local and international. You can even reach small independent shops that may have been far off your radar before the development of online shopping.
5. Convenience
When it comes to online shopping versus in-store shopping, the convenience of online shopping clearly stands out. A shopping list that once might have required an entire day of shopping can now be completed in one sitting thanks to online shopping platforms – if you can wait for delivery. You can also squeeze in some shopping whenever you have the time, whether that’s during a 15-minute break at work or after the kids are in bed for the night. And with front-door delivery, that’s one less thing to fit into your schedule.
6. No crowds
Crowds have been a shopping headache for a long time, but the pandemic has made them even more of a deterrent. Even with the efforts to enforce social distancing in stores, it’s nearly impossible not to find yourself within six feet of other shoppers as you browse the shelves or round an aisle. Online shopping also saves you the time of waiting in long lines to check out.
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